The Get Current number is a calculation that runs through the remaining scheduled payments and determines what the borrower would have to pay today to make the rest of their payments and pay the loan off at maturity. Technically, it’s not a “past due” number, but rather it’s there to […]
Adverse Action Letters (Emails)
You can have Intro XL automatically send out Adverse Action emails. This option exists in your Notification Maint. A user can also manual Deny and send an adverse action letter by changing the lead status to “Deny” and selecting a reason.
Marketing Report
This page shows you how to send email and text blasts to your dormant customers and customers that are eligible for a loan refiance. Admin > Reports > Marketing Report Dormant customers are borrowers that have successfully paid off atleast one loan and does not have a loan open. Essentially, […]
Solutions By Text
The process for signing up with SBT after sign up: Set up templates with SBT customer success manager. SBT will provide templates to load templates in Intro XL. Upload current opt in’s to SBT (please note, there is compliance requirement around this, so you want to discuss with SBT). Intro […]
Intro XL – Lead Fraud Score
Better Risk Underwriting for cost effective and more intelligent lead buying. We now use the IP, email, social media and cell phone data to generate a lead score. Using exposed variables to accurately predict if a lead is more or less likely to convert due to fraud. We can identify […]
Bankruptcy Best Practices
When a borrower files BK, the key concept is the automatic stay, which requires you to stop all collection activity. Bankruptcy cases can take time and may be dismissed or discharged, so ongoing monitoring is important. 🛑 CRITICAL: Automatic Stay In Effect Once a borrower files, stop ALL collection activity, […]
Customer Profile Fields Setup
The lender can decide what data fields you want to require or remove. To customize your borrower profile field, go to Admin > Dashboard > Administrative Functions > Customer Profile Fields Setup. Customer Profile Field Setup Field Name Field Label Active Required FIRST NAME LAST NAME MIDDLE INITIAL SSN DATE […]
Lead Providers / Aggregators
Integrated Lead Providers in Intro XL The following lead providers are integrated with Intro XL. Click any name below to visit the provider’s website. Lead Provider Website Acquire Interactive acquireinteractive.com Arrow Shade arrowshade.com Avenue Link avenuelink.com Discover Nimbus discovernimbus.com Dot 818 dot818.com EPC VIP epcvip.com Fix Media fixmediagroup.com High Winds […]
How to reset or resend an ACH
When you make a mistake and have to resend an ACH funding, your Admin can go to Admin > Dashboard > Administrative Functions. Your Admin can reset the ACH. The most common reason for resetting the ACH funding is when the borrower’s banking information is incorrect. This Typically returns as […]
GMI Veritec Database
For the GMI calculation, we use the following multiples. Allegedly, the state of Illinois DFI provided this information. Weekly – 4.333 Biweekly – 2.1666 Semi-Monthly – 2 Monthly – 1