A Comprehensive Guide for Online Lenders

Summary Online lending has expanded access to credit for millions of borrowers who value speed, flexibility, and digital convenience.  At the same time, operators face rising acquisition costs, evolving compliance requirements, fraud pressure, and operational complexity.  The lenders who succeed treat lending as an integrated operating system, not a collection […]

Chime is a 4 Letter Word

Bank Routing Numbers and Categories Here is a list of Fintech partnerships that most lenders want to void….unless they’re already your customer.  Payment history trumps their bank account, in our humble opinion. Routing Numbers (Exact List): Bank Name Routing Number Categorization Fintech Brands Blue Ridge Bank, N.A. 051402372 Banking-as-a-Service Partner […]

Understanding CPF (Cost Per Funded Loan) KPI

Key Insight: CPF Is Driven by Funding Rate, Engagement, Lead Quality, and the Customer Journey CPF is not determined by lead cost alone. It is the result of how efficiently borrowers move through the funnel and ultimately fund. Funding rate, which typically ranges from 10% to 15% for many lenders, […]

CFPB Payment Rule Guidance for Notifications

The CFPB payment rule is set to take effect on March 31, 2025.  The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]

President Trump Nominates Jonathan McKernan to lead CFPB

On February 11, the President Trump nominated Jonathan McKernan to lead the CFPB. With extensive FDIC and Treasury experience, McKernan is known for cutting unnecessary regulations and promoting market innovation. Until his confirmation, Acting Director Russell Vought—who has already made significant staffing and contract cuts—will remain in charge. McKernan’s appointment […]

Loan Management Software 101: Definition, Types, and Key Features

In today’s competitive financial landscape, loan management software is no longer a luxury, but a necessity. For financial institutions, credit unions, banks and aleternative lending, these digital solutions optimize the entire loan lifecycle, from origination to servicing and collections, leading to increased efficiency, reduced errors, and a better borrower experience. […]

Remove a customer from solicitations

If I customer requests to no longer receive solcitations, you can update the profile to Do No Solicit. Additionally, you can harden this by creating an “Assign To” item that is excluded from Notifications and add add a Customer Alert.