Promise to Pay Advice

PTP (P2P) in IntroXL How to log, monitor, and act on Promise-to-Pay activity without over-contacting borrowers. ✔ Success rate 50–60% ⬆ Escalate after 2 broken 📅 ACH: remind day before 💳 Debit: same-day confirm What PTP Does Takes loan out of collections → removed from dialer & Daily Call List. […]

Intro XL Set Up and Deliverables

Setup and Deliverables — Intro XL Below is a summary of the one-time configuration we perform to launch your program quickly and reliably, aligned with your workflows and compliance requirements. Infrastructure & Platform Configuration Configure AWS environment and hosting Set up customer-facing portal pages and borrower portal Customize loan application […]

Build and Evolve Credit Scorecards in the Age of AI

Build and Evolve Credit Scorecards in the Age of AI Executive Summary In today’s lending landscape, both traditional credit scorecards and advanced AI-driven models are essential tools. Whether you’re building your own or partnering with a vendor, it’s critical to balance interpretability and compliance with the power and adaptability of […]

Understanding Lead Generation and Ping Trees

Understanding Lead Generation and Ping Trees in Online Consumer Lending In the online consumer lending space, lead generation and ping trees are critical components in acquiring potential borrowers. This article provides a clear explanation of how these systems operate from a lender’s perspective and draws parallels to a silent auction […]

A Comprehensive Guide for Online Lenders

Summary Online lending has expanded access to credit for millions of borrowers who value speed, flexibility, and digital convenience.  At the same time, operators face rising acquisition costs, evolving compliance requirements, fraud pressure, and operational complexity.  The lenders who succeed treat lending as an integrated operating system, not a collection […]

Chime is a 4 Letter Word

Bank Routing Numbers and Categories Here is a list of Fintech partnerships that most lenders want to void….unless they’re already your customer.  Payment history trumps their bank account, in our humble opinion. Routing Numbers (Exact List): Bank Name Routing Number Categorization Fintech Brands Blue Ridge Bank, N.A. 051402372 Banking-as-a-Service Partner […]

Understanding CPF (Cost Per Funded Loan) KPI

Key Insight: CPF Is Driven by Funding Rate, Engagement, Lead Quality, and the Customer Journey CPF is not determined by lead cost alone. It is the result of how efficiently borrowers move through the funnel and ultimately fund. Funding rate, which typically ranges from 10% to 15% for many lenders, […]

CFPB Payment Rule Guidance for Notifications

The CFPB payment rule is set to take effect on March 31, 2025.  The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]