On December 13, 2023, the Federal Communications Commission (FCC) implemented a set of new rules designed to strengthen defenses against scam robotexts and address vulnerabilities that have allowed unscrupulous practices to exploit consumers. These rules mark a crucial step in the ongoing battle against unwanted and illegal calls and texts, […]
How to setup two factor authentication (2FA)
Here’s how it works: First, you must install the Google Authenticator app. The 2FA app is available on both the iOS App Store as well as the Google Play store. It’s free to download and use. Next, inside Intro XL, the user goes to Help > My Profile, next the […]
IS A RECESSION IMMINENT AND HOW WILL IT AFFECT LENDING AND CREDIT?
The lending world in 2024 is feeling the pressure from two big forces: the economy and technology. We’ve experienced a slow burn in the economy going back to the pandemic fueled infalation. As folks worry about a potential economic downturn, lenders are doing some soul-searching, rethinking their lending rules and […]
Unsubscribe for emails – Is it necessary?
Intro XL provides a placeholder that will allow your leads and borrowers unsubscribe from your marketing emails. This placeholder is important for a number of reasons, but without getting into too many details, read this article. The biggest reason is that you would rather a person unsubsribe than report you […]
Waterfall Order in Intro XL
In general, paid scrubs are after “free” scrubs. An example of a free scrub is identifying a lead that exists with specific recency. If a lead fails, it stops the waterfall. Hypothetically, if a Borrower’s state fails, it does not mean they pass the remaning rules. Borrower’s State=OK Borrower’s Pay […]
LEAD POSTING – LEAD GENERATOR / AGGREGATOR
lead This allows you to enter new lead information into Intro XL. The fields in blue are required for authentication. The fields in orange are also required, but can be left empty. File Attachments Intro XL uses Amazon S3 as the repository for file attachments. If you are set up […]
Help with SPAM and Deliverability
Here are some words and phrases you want to avoid. ISP and telecom companies are using technology that filters out messages with keywords they do not like. Financial – General $$$ Affordable Bargain Beneficiary Best price Big bucks Cash Cash bonus Cashcashcash Cents on the dollar Cheap Check Claims Collect […]
Recency versus Contractual Delinquency
Understanding Loan Delinquency Models Lenders need clarity on which loans are performing and which accounts are non-performing so receivables accurately reflect portfolio health. At its core, delinquency measurement answers one simple question: Is the borrower paying or not? The difference lies in how that payment behavior is defined and tracked. […]
Bank Holidays
Federal Banking Holidays: Please note, Intro XL will send payments and fundings, but your ACH provider (banks) will not process them, until the following day. New Year’s Day – January 1 Martin Luther King – 3rd Monday in January President’s Day – 3rd Monday in February Memorial Day – Last […]
Credit Card Decline Codes Reference
Intro XL determines whether a debit card should remain active by measuring observed recovery. A card is considered recovered only when the same card later produces a successful payment after the decline being evaluated. Policy Disable only Results proven to represent dead cards. Keep all other cards active. Retry cadence […]