Key Insight: CPF Is Driven by Funding Rate, Engagement, Lead Quality, and the Customer Journey CPF is not determined by lead cost alone. It is the result of how efficiently borrowers move through the funnel and ultimately fund. Funding rate, which typically ranges from 10% to 15% for many lenders, […]
CFPB Will Not Prioritize Enforcement or Supervision Actions For The Payday Payment Rule
It’s a step in the right direction at the 11th hour, CFPB Offers Regulatory Relief for Small Loan Providers but the exposure to the rule still exists. Under Section 5552 of Title 12 of the United States Code, concerning the Preservation of Enforcement Powers of States under the Consumer Financial […]
CFPB Payment Rule Guidance for Notifications
The CFPB payment rule is set to take effect on March 31, 2025. The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]
Is the Payment Rule in Play on March 30, 2025?
I’d love to tell you more, but my crystal ball is in the shop, and I’m sworn to secrecy—so if you’re looking for details, you’ll have to consult someone with fewer standards and a working glass ball. 😉 Looking for a consultation? Book a Consultation
President Trump Nominates Jonathan McKernan to lead CFPB
On February 11, the President Trump nominated Jonathan McKernan to lead the CFPB. With extensive FDIC and Treasury experience, McKernan is known for cutting unnecessary regulations and promoting market innovation. Until his confirmation, Acting Director Russell Vought—who has already made significant staffing and contract cuts—will remain in charge. McKernan’s appointment […]
Loan Management Software 101: Definition, Types, and Key Features
In today’s competitive financial landscape, loan management software is no longer a luxury, but a necessity. For financial institutions, credit unions, banks and aleternative lending, these digital solutions optimize the entire loan lifecycle, from origination to servicing and collections, leading to increased efficiency, reduced errors, and a better borrower experience. […]
Remove a customer from solicitations
If I customer requests to no longer receive solcitations, you can update the profile to Do No Solicit. Additionally, you can harden this by creating an “Assign To” item that is excluded from Notifications and add add a Customer Alert.
Two Roads to Ending the CFPB’s Unaccountable Power: Defunding Through Reform
For too long, the Consumer Financial Protection Bureau (CFPB) has operated as an unelected agency with a guaranteed operational budget—funded directly through quarterly transfers from the Federal Reserve as established by the Dodd–Frank Act. This funding structure was designed to insulate the CFPB from political pressures, but critics argue that […]
Eleventh Circuit Overturns FCC’s 1:1 Consent Rule at the 11th Hour
On January 24, 2025, the Eleventh Circuit made a landmark decision by vacating the FCC’s “one-to-one” consent requirement for marketing calls and texts under the Telephone Consumer Protection Act (TCPA). This ruling has significant implications for businesses and marketers, as it reaffirms the traditional interpretation of “prior express consent” under […]
How payment status’ work
Payment Statuses and How “Paid” Is Applied Status Legend Category Statuses Positive Paid, Deposited, Skip, Cleared Negative Pending, Returned How Intro XL chooses which payment gets marked “Paid” Payment made via the Transaction Box (lower right corner of the Loan Details page)Marks the most recent scheduled payment as Paid. Debit card […]