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President Trump Nominates Jonathan McKernan to lead CFPB
On February 11, the President Trump nominated Jonathan McKernan to lead the CFPB. With extensive FDIC and Treasury experience, McKernan is known for cutting unnecessary regulations and promoting market innovation. Until his confirmation, Acting Director Russell Vought—who has already made significant staffing and contract cuts—will remain in charge. McKernan’s appointment […]
Loan Management Software 101: Definition, Types, and Key Features
In today’s competitive financial landscape, loan management software is no longer a luxury, but a necessity. For financial institutions, credit unions, banks and aleternative lending, these digital solutions optimize the entire loan lifecycle, from origination to servicing and collections, leading to increased efficiency, reduced errors, and a better borrower experience. […]
Remove a customer from solicitations
If I customer requests to no longer receive solcitations, you can update the profile to Do No Solicit. Additionally, you can harden this by creating an “Assign To” item that is excluded from Notifications and add add a Customer Alert.
Two Roads to Ending the CFPB’s Unaccountable Power: Defunding Through Reform
For too long, the Consumer Financial Protection Bureau (CFPB) has operated as an unelected agency with a guaranteed operational budget—funded directly through quarterly transfers from the Federal Reserve as established by the Dodd–Frank Act. This funding structure was designed to insulate the CFPB from political pressures, but critics argue that […]
Eleventh Circuit Overturns FCC’s 1:1 Consent Rule at the 11th Hour
On January 24, 2025, the Eleventh Circuit made a landmark decision by vacating the FCC’s “one-to-one” consent requirement for marketing calls and texts under the Telephone Consumer Protection Act (TCPA). This ruling has significant implications for businesses and marketers, as it reaffirms the traditional interpretation of “prior express consent” under […]
How payment status’ work
Positive Status: Paid, Deposited, Skip and Cleared Negative Status: Pending, Returned Any payment made via the transaction box (lower right hand corner of the loan details page) will mark the olderst payment paid. Any debit card payment made on the loan details page will mark the scheduled payment “paid” if it’s […]
Podcast on the CFPB payment rule
How to reschedule or edit an ACH payment
To reschedule or edit an ACH payment, use the calendar function next to the payment in the loan details.
Crafting Non-Spammy Messages: Avoiding Common Pitfalls
In today’s digital landscape, standing out in a crowded inbox requires finesse. Here’s how to craft engaging texts and emails while dodging spam filters: 1. Personalization is Key Address recipients by name and tailor content to their interests to show genuine engagement. 2. Beware of Spammy Keywords Avoid excessive capitalization, […]