A Comprehensive Guide for Online Lenders

Executive Summary The rapid growth of online lending has transformed access to credit for millions, especially those underserved by traditional banks. However, this opportunity comes with unique challenges in compliance, competition, and operational complexity. This white paper provides a holistic playbook for online lenders, drawing on proven strategies and industry […]

Chime is a 4 Letter Word

Here is a list of Fintech partnerships that most lenders want to void….unless they’re already your customer.  Payment history trumps their bank account, in our humble opinion.   Bank Routing Numbers and Categories Bank Name Routing Number Categorization Fintech Brands Blue Ridge Bank, N.A. 051402372 Banking-as-a-Service Partner Various fintech partners […]

Understanding CPF (Cost Per Funded Loan) KPI

Overview In the lending industry, CPF (Cost Per Funded Loan) provides an at-a-glance measure of how much it costs to convert a single lead into a funded loan. This key performance indicator (KPI) combines several cost components—such as Data Bureau fees, Lead Costs, and IBV (Instant Bank Verification) fees—and divides […]

CFPB Payment Rule Guidance for Notifications

The CFPB payment rule is set to take effect on March 31, 2025.  The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]

President Trump Nominates Jonathan McKernan to lead CFPB

On February 11, the President Trump nominated Jonathan McKernan to lead the CFPB. With extensive FDIC and Treasury experience, McKernan is known for cutting unnecessary regulations and promoting market innovation. Until his confirmation, Acting Director Russell Vought—who has already made significant staffing and contract cuts—will remain in charge. McKernan’s appointment […]

Loan Management Software 101: Definition, Types, and Key Features

In today’s competitive financial landscape, loan management software is no longer a luxury, but a necessity. For financial institutions, credit unions, banks and aleternative lending, these digital solutions optimize the entire loan lifecycle, from origination to servicing and collections, leading to increased efficiency, reduced errors, and a better borrower experience. […]

Remove a customer from solicitations

If I customer requests to no longer receive solcitations, you can update the profile to Do No Solicit. Additionally, you can harden this by creating an “Assign To” item that is excluded from Notifications and add add a Customer Alert.