It began with a deceptively simple challenge: analyze a raw transaction ledger and identify the most profitable customers. But this wasn’t a tidy spreadsheet. It was an uncurated SQL export with 50+ transaction types, hidden rules, and edge cases. Anyone who has worked with real-world finance data knows this is […]
Promise to Pay Advice
PTP (P2P) in IntroXL How to log, monitor, and act on Promise-to-Pay activity without over-contacting borrowers. ✔ Success rate 50–60% ⬆ Escalate after 2 broken 📅 ACH: remind day before 💳 Debit: same-day confirm What PTP Does Takes loan out of collections → removed from dialer & Daily Call List. […]
Intro XL Set Up and Deliverables
Setup and Deliverables — Intro XL Below is a summary of the one-time configuration we perform to launch your program quickly and reliably, aligned with your workflows and compliance requirements. Infrastructure & Platform Configuration Configure AWS environment and hosting Set up customer-facing portal pages and borrower portal Customize loan application […]
Build and Evolve Credit Scorecards in the Age of AI
Build and Evolve Credit Scorecards in the Age of AI Executive Summary In today’s lending landscape, both traditional credit scorecards and advanced AI-driven models are essential tools. Whether you’re building your own or partnering with a vendor, it’s critical to balance interpretability and compliance with the power and adaptability of […]
Understanding Lead Generation and Ping Trees
Understanding Lead Generation and Ping Trees in Online Consumer Lending In the online consumer lending space, lead generation and ping trees are critical components in acquiring potential borrowers. This article provides a clear explanation of how these systems operate from a lender’s perspective and draws parallels to a silent auction […]
A Comprehensive Guide for Online Lenders
Executive Summary The rapid growth of online lending has transformed access to credit for millions, especially those underserved by traditional banks. However, this opportunity comes with unique challenges in compliance, competition, and operational complexity. This white paper provides a holistic playbook for online lenders, drawing on proven strategies and industry […]
Chime is a 4 Letter Word
Here is a list of Fintech partnerships that most lenders want to void….unless they’re already your customer. Payment history trumps their bank account, in our humble opinion. Bank Routing Numbers and Categories Bank Name Routing Number Categorization Fintech Brands Blue Ridge Bank, N.A. 051402372 Banking-as-a-Service Partner Various fintech partners […]
Understanding CPF (Cost Per Funded Loan) KPI
Overview In the lending industry, CPF (Cost Per Funded Loan) provides an at-a-glance measure of how much it costs to convert a single lead into a funded loan. This key performance indicator (KPI) combines several cost components—such as Data Bureau fees, Lead Costs, and IBV (Instant Bank Verification) fees—and divides […]
CFPB Will Not Prioritize Enforcement or Supervision Actions For The Payday Payment Rule
It’s a step in the right direction at the 11th hour, CFPB Offers Regulatory Relief for Small Loan Providers but the exposure to the rule still exists. Under Section 5552 of Title 12 of the United States Code, concerning the Preservation of Enforcement Powers of States under the Consumer Financial […]
CFPB Payment Rule Guidance for Notifications
The CFPB payment rule is set to take effect on March 31, 2025. The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]