Understanding CPF (Cost Per Funded Loan) KPI

Overview In the lending industry, CPF (Cost Per Funded Loan) provides an at-a-glance measure of how much it costs to convert a single lead into a funded loan. This key performance indicator (KPI) combines several cost components—such as Data Bureau fees, Lead Costs, and IBV (Instant Bank Verification) fees—and divides […]

CFPB Payment Rule Guidance for Notifications

The CFPB payment rule is set to take effect on March 31, 2025.  The rule is currently in limbo, but if you wish to start complying, there are two components to setting up automatic notifications in Intro XL- the email templates- should be templates and the notifications (business rules which […]

President Trump Nominates Jonathan McKernan to lead CFPB

On February 11, the President Trump nominated Jonathan McKernan to lead the CFPB. With extensive FDIC and Treasury experience, McKernan is known for cutting unnecessary regulations and promoting market innovation. Until his confirmation, Acting Director Russell Vought—who has already made significant staffing and contract cuts—will remain in charge. McKernan’s appointment […]

Loan Management Software 101: Definition, Types, and Key Features

In today’s competitive financial landscape, loan management software is no longer a luxury, but a necessity. For financial institutions, credit unions, banks and aleternative lending, these digital solutions optimize the entire loan lifecycle, from origination to servicing and collections, leading to increased efficiency, reduced errors, and a better borrower experience. […]

Eleventh Circuit Overturns FCC’s 1:1 Consent Rule at the 11th Hour

On January 24, 2025, the Eleventh Circuit made a landmark decision by vacating the FCC’s “one-to-one” consent requirement for marketing calls and texts under the Telephone Consumer Protection Act (TCPA). This ruling has significant implications for businesses and marketers, as it reaffirms the traditional interpretation of “prior express consent” under […]

How payment status’ work

Positive Status:  Paid, Deposited, Skip and Cleared Negative Status:  Pending, Returned Any payment made via the transaction box (lower right hand corner of the loan details page) will mark the olderst payment paid. Any debit card payment made on the loan details page will mark the scheduled payment “paid” if it’s […]