Working Leads in Intro XL
- When a lead is received in Intro XL, the applicant will be directed to the eSign page to sign the temporary loan agreement.
They will also receive an email providing them with a link to sign the agreement.Example Email (Sent on 9/18/2019): Katie, please click this link to sign your loan agreement. Please call us at 888-555-1212 with any questions. Thank you, Your Company Name
- The lead will appear on the Leads page in Intro XL, showing whether the applicant has signed the temporary loan agreement.
- Clicking on the Lead Name opens the lead detail screen, where you can:
- View lead information
- Review requested loan terms
- Access the temporary loan agreement
- Create and send a Decision Logic code via text to the applicant
- Communicate with the applicant via text and email
- Update loan terms if necessary
- Use the customizable underwriting checklist
- Upon completing the underwriting process and approving the lead and loan terms, you can convert the temporary loan to a finalized loan.
- The borrower will then receive an email confirming that the loan has been finalized.
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