How payment status’ work

Payment Statuses and How “Paid” Is Applied

Status Legend
CategoryStatuses

Positive
Paid, Deposited, Skip, Cleared

Negative
Pending, Returned

How Intro XL chooses which payment gets marked “Paid”

  1. Payment made via the Transaction Box (lower right corner of the Loan Details page)Marks the most recent scheduled payment as Paid.
  2. Debit card payment made on the Loan Details page

    If a scheduled payment is due within 3 days, it marks that payment as Paid.
    If not, it marks the oldest Pending/Returned payment as Paid.
  3. Scheduled debit card or ACH payment
    (including payments scheduled using the calendar in the Payment Schedule box)Marks the specific scheduled payment that was selected as Paid.

Reference Screenshot

Payment status reference screenshot

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