Intro XL for automating the ACH file times for payments are typically (all CST times):
- 5pm
- 6:30pm (fail safe) – Hypothetically, this will be empty and will not go out.
For ACH funding the regular files are sent at 6:50pm CST (7:50pm EST).
If same-day is turned on, the automated file goes out at 11:45am, 1:15pm and 2pm CST.
Please contact us (Help > Support Ticket), to turn this on. Once it’s on, go to Processing > Create ACH, you will see what’s on “Auto”. If there are payments you want to over-ride and send, you just add them to the “que”. Here are the rules with “Auto”. To view ALL “auto” and “scheduled” payments, use the Auto Schedule Report.
- The primary repayment method must be set to “ACH” on the loan.
- The payment is scheduled for tomorrow. If the payment date or “scheduled” the ACH, it will use that date instead.
- The loan must not have a writeoff date. If you want to ACH a writeoff account, you need to schedule it using the “que”.
- You can determine how many R01 (NSF) before the auto is turned off. We recommend 2 and this is in a row (for these you have to place the payment in the “que”).
- The loan can not have a “Closed” or “Stop Payment” return code. To restart the auto ach, a successful ACH payment must be scheduled. The user would need to place the payment in the “que”.
- Customer must have a routing # and a bank account number.
- Customer profile must not have “Block ACH” set.
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