How to reset or resend an ACH

When you make a mistake and have to resend an ACH funding, your Admin can go to Admin > Dashboard > Administrative Functions.  Your Admin can reset the ACH.  The most common reason for resetting the ACH funding is when the borrower’s banking information is incorrect.  This Typically returns as an R02 or R03.

Pro Tip:  You should not reset an ACH until the previous one returns.  Banks can find the correct account sometimes,  not to mention, if you place the funds in the wrong account, you will have to work with your ACH provider to pull the funds back.

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