Processing ACH Payments in Intro XL
When to use: Use ACH processing when a borrower has provided their banking information and has agreed to make payments via ACH.
Steps to Process ACH Payments
- Confirm the borrower’s banking information is saved in the Borrower Profile:
- Bank account number
- Routing number
- Bank name
- Review payment dates according to the loan terms on the Loan Details page in the Payment Schedule box.
- Go to the Processing tab and select Create ACH.
- Select the date to run the report and apply any desired filters (e.g., write-offs, bounces).
- Review the list of ACH payments due according to the report.
- Select the ACH payments to submit by checking the ACH box next to each desired payment, then click Submit.
- On the confirmation screen, verify the selections for accuracy and click Confirm.
- The file will be submitted to the ACH processor. For confirmation of receipt, contact your ACH processor directly or log into your processor account.
Pro Tip: Most ACH processors do not warehouse future ACH payments — they process them the next business day regardless of the “Effective Date” in Intro XL.
To schedule a future payment, use the
Schedule Queue functionality
.
This feature holds the payment in a queue until the effective date, then sends it out with your normal batch.
To schedule a future payment, use the
Schedule Queue functionality
.
This feature holds the payment in a queue until the effective date, then sends it out with your normal batch.
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