How To Send an ACH Payment

Processing ACH Payments in Intro XL

When to use: Use ACH processing when a borrower has provided their banking information and has agreed to make payments via ACH.

Steps to Process ACH Payments

  1. Confirm the borrower’s banking information is saved in the Borrower Profile:
    • Bank account number
    • Routing number
    • Bank name
  2. Review payment dates according to the loan terms on the Loan Details page in the Payment Schedule box.
  3. Go to the Processing tab and select Create ACH.
  4. Select the date to run the report and apply any desired filters (e.g., write-offs, bounces).
  5. Review the list of ACH payments due according to the report.
  6. Select the ACH payments to submit by checking the ACH box next to each desired payment, then click Submit.
    Select ACH Payments
  7. On the confirmation screen, verify the selections for accuracy and click Confirm.
  8. The file will be submitted to the ACH processor. For confirmation of receipt, contact your ACH processor directly or log into your processor account.
Pro Tip: Most ACH processors do not warehouse future ACH payments — they process them the next business day regardless of the “Effective Date” in Intro XL.
To schedule a future payment, use the

Schedule Queue functionality
.
This feature holds the payment in a queue until the effective date, then sends it out with your normal batch.

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