When to Use:  When a borrower has provided their banking information and agrees to have payments made via ACH

1. The borrower’s banking information is stored on the Borrower Profile Page.  The bank account number, routing number and bank name should be populated in this section
2. The payment dates are are displayed according to the terms of the loan and are found on the Loan Details page, in the Payment Schedule Box.
3. Go to the Processing tab and select “Create ACH”.
4. Select the date to run the report and select any other filters that the report should be based on (write offs, bounces, etc).
5. Review the list of ACH payments due according to the report.
6. Select the ACH payments to submit by checking the “ACH” box on the desired payment and click on the “Submit” button.
7. The next screen will seek confirmation of the selection, check for accuracy and select “Confirm”.
8. The file has now been submitted to the ACH processor.  Questions about receipt of the submission can be answered by contacting the ACH processor directly or logging into the account.

**Pro Tip- Most ACH companies do not warehouse future ACH payments.  Most are processed the next business day, regardless of the “Effective Date” used in Intro XL.

In order to schedule a future payment, you need to utilize the Schedule Queue functionality.  This feature holds the payment in a “que” until the effective date.  These payments will get sent out with your normal batch.